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TranslateTranslateGreenSource handles the hardest part of made-to-order ceramics — the contract, the deposit, the cancellation terms, and the freight — so you can focus on the kiln.
No cost to join · No monthly fees · No listing fees
Buyers want to commit, but you need weeks or months to produce. Coordinating timing and deposits over email is fragile.
If a buyer backs out after you've already started firing, you eat the cost. Verbal agreements don't protect you.
Shipping fragile, heavy ceramics requires careful packing and freight coordination. Quoting it yourself eats your time.
A purpose-built order management system that handles contracts, deposits, and freight — designed for made-to-order manufacturers.
When a buyer requests a custom order, you review and send a professional contract with product specs, quantity, unit price, total value, and delivery terms. The buyer accepts online with a legally binding e-signature (IP address and timestamp captured).
Set your deposit percentage (20%, 30%, whatever you need). The buyer pays the deposit through Stripe the moment they accept — funds hit your account before you start production. No more chasing payments.
Tell the buyer exactly when their order will be ready — weeks or months out, whatever your production schedule requires. The date is locked into the contract and visible to the buyer.
Define a tiered forfeiture schedule: e.g. cancel 60+ days before ready-by and lose 20%, inside 30 days and lose 100%. The buyer agrees to these terms when they sign. No more disputes.
Ceramics are heavy and fragile. When the order is ready, GreenSource sources freight quotes from partner carriers and sends them to your buyer. You don't spend hours on the phone with LTL brokers.
List your ready-to-ship pieces alongside your made-to-order offerings. Buyers can purchase stock items immediately or request custom orders — all in one place.
Every prebook contract includes product specs, deposit terms, a ready-by date, a tiered cancellation schedule, and a legally binding e-signature — all captured online.
Supplier
Kiln House Ceramics LLC
Carlsbad, CA
Buyer
Bloom & Co. Retail
Austin, TX
Product Specifications
Deposit
30% · $1,512.00
Due upon acceptance
Ready By
Oct 15, 2026
10-week production
Cancellation & Forfeiture
E-Signature
Buyer · IP 72.14.201.65
Signed Jul 31, 2026 10:42 AM
Supplier · IP 104.12.88.3
Signed Jul 31, 2026 11:05 AM
